Easy Acupuncture

FAQ

Is my slot confirmed immediately after submitting?

No. Your request is marked pending. The clinic manually confirms and then your status changes to booked.

How long does confirmation take?

Usually within 2 hours during operating time, or by end-of-day.

Can I book without selecting a practitioner?

Yes. Leave practitioner optional and the clinic will assign based on availability.

What if my request is rejected?

You can submit a new request with another slot. The status page will show rejected clearly.

Can package sessions be used in this flow?

Yes, mention package details in notes so staff can validate before confirmation.